Privacy Policy
Last updated: December 5, 2025
1. Introduction
Welcome to Optionify. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you use our Shopify app and tell you about your privacy rights and how the law protects you.
2. Data We Collect
We may collect, use, store and transfer different kinds of personal data about you:
- Store Information: Your Shopify store URL, store name, and contact information
- Product Data: Information about products and custom options you create using Optionify
- Usage Data: Information about how you use our app, including features accessed and settings configured
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
- Customer Data: We do not collect or store your customers' personal information beyond what's necessary for the app to function
3. How We Use Your Data
We use your data for the following purposes:
- To provide and maintain our Shopify app functionality
- To manage your account and provide customer support
- To improve our app features and user experience
- To send you administrative information, updates, and security alerts
- To monitor usage and troubleshoot technical issues
- To comply with legal obligations
4. Data Sharing and Disclosure
We do not sell your personal data. We may share your information in the following situations:
- Shopify: As required by the Shopify App Store, certain data is shared with Shopify
- Service Providers: We may share data with third-party service providers who help us operate our app (e.g., hosting providers, analytics services)
- Legal Requirements: We may disclose your data if required by law or in response to valid legal requests
- Business Transfers: In connection with any merger, sale of company assets, or acquisition
5. Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed, altered, or disclosed in an unauthorized way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
6. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. When you uninstall the app, we will delete or anonymize your data within 30 days, except where we are required to retain it for legal purposes.
7. Your Rights
Under data protection laws, you have rights including:
- Access: Request access to your personal data
- Correction: Request correction of inaccurate personal data
- Deletion: Request deletion of your personal data
- Restriction: Request restriction of processing your personal data
- Portability: Request transfer of your personal data
- Objection: Object to processing of your personal data
8. GDPR Compliance
If you are located in the European Economic Area (EEA), we process your personal data based on legal grounds including consent, contract fulfillment, legal obligations, and legitimate interests. You have the right to withdraw consent at any time and file a complaint with your local supervisory authority.
9. Cookies
Our app and help center may use cookies and similar tracking technologies to track activity and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
10. Children's Privacy
Our service is not intended for users under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy or want to exercise your privacy rights, please contact us:
Email: privacy@optionify.app
Website: optionify.app